A well-endowed woman entered a chic Madison Avenue boutique and
tried on every evening gown off the rack in the store. Finally setting
eyes on a very sexy, low-cut dress hanging in the display window, she
asked the exhausted salesclerk if she could try that one on.
"Of course, madam," he muttered through clenched teeth, squeezed into the display window, and began the painstaking task of taking the dummy apart to remove the gown. Eventually he succeeded and was able to hand it over to the demanding customer.
"How do I look?" she asked, emerging from the dressing room thirty minutes later. "Does it show off my cleavage to maximum advantage?"
"Oh absolutely," the clerk assured her, but do hairy chests run in your family?"
Moral of the story. True sales professionals know that no matter how frustrating a customer or prospect can be, one must always hold their tongue. Never lose your cool. Never explode just to get something off your chest. It just isn't worth it. In order to deal with the frustrations brought about by infuriating prospects and customers, might I suggest channeling those energies into physical activities after work. Long-distance running, boxing, martial arts and team sports with lots of contact, like hockey or football, are all great ways of unleashing the fury within. As an added bonus, this strenuous rage-powered exercise, will keep you fit and in shape to boot!
Speaking of boot. Nothing gives you more confidence, when your dealing with that particularly obnoxious customer, then the new self-awareness that comes with physical fitness. Knowing that at anytime you please, later that evening perhaps, you can simply put on your ninja suit, drive over to that customer's home, (thanks to CRM you've got that address) and just take the boots to them till they cry uncle.
Ah yes, sales is truly a "contact" sport.
"Of course, madam," he muttered through clenched teeth, squeezed into the display window, and began the painstaking task of taking the dummy apart to remove the gown. Eventually he succeeded and was able to hand it over to the demanding customer.
"How do I look?" she asked, emerging from the dressing room thirty minutes later. "Does it show off my cleavage to maximum advantage?"
"Oh absolutely," the clerk assured her, but do hairy chests run in your family?"
Moral of the story. True sales professionals know that no matter how frustrating a customer or prospect can be, one must always hold their tongue. Never lose your cool. Never explode just to get something off your chest. It just isn't worth it. In order to deal with the frustrations brought about by infuriating prospects and customers, might I suggest channeling those energies into physical activities after work. Long-distance running, boxing, martial arts and team sports with lots of contact, like hockey or football, are all great ways of unleashing the fury within. As an added bonus, this strenuous rage-powered exercise, will keep you fit and in shape to boot!
Speaking of boot. Nothing gives you more confidence, when your dealing with that particularly obnoxious customer, then the new self-awareness that comes with physical fitness. Knowing that at anytime you please, later that evening perhaps, you can simply put on your ninja suit, drive over to that customer's home, (thanks to CRM you've got that address) and just take the boots to them till they cry uncle.
Ah yes, sales is truly a "contact" sport.
"I've come to believe that all my past failure and frustration were actually laying the foundation for the understandings that have created the new level of living I now enjoy."
- Tony Robbins
